FREE GROUND SHIPPING ON ORDERS OVER 75£

You are currently shopping on the UK (£) website. It looks like you should be shopping on the #destination website.

SHIPPING INFORMATION


SHIPPING INFORMATION






DELIVERY


DELIVERY


Electriccalifornia.com/uk offers delivery within the United Kingdom only (excluding the Channel Islands) for orders placed in British Pounds £. Electriccalifornia.com/uk is operated by Pilot-Fish SAS, in Europe, Middle East & Africa, as Electric’s official European distributor.


COST


COST


Delivery costs depend on the method of shipment selected (Standard or Express)


STANDARD UPS (3-5 WORKING DAYS)

EXPRESS UPS (1-2 WORKING DAYS)

TIMELINES


TIMELINES


Delivery takes 3-5 working days using the Standard shipment service and 1-2 working days using the Express service, from the time we transfer your order to our carrier. Order preparation and shipment times should be added to delivery times. Any order validated before 1pm (GMT+1) from Monday to Friday shall be prepared and shipped on the same day. All orders validated after 1pm (GMT+1) will be shipped on the following working day. These timelines do not include public holidays.


ADDRESSES


ADDRESSES


You can save several delivery addresses in your online customer account. Use the ‘Addresses’ section of your account to do so. Once a new address has been added, you can set it as the default invoice or delivery address. Otherwise, it will be saved as an additional address for your future orders.


ORDER TRACKING


ORDER TRACKING


Once your order has been shipped, you will receive an email detailing the order tracking number. You can also track your order via your Electric online customer account (order being prepared, order shipped, etc.)


ABSENT DAY OF DELIVERY


ABSENT DAY OF DELIVERY


If you are absent on the day of delivery UPS will attempt to deliver your order for three consecutive days. Please specify a delivery address where you are most likely to be available (your place of work, for example)