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CUSTOMER SERVICE+ RETURNS
If you aren’t happy with your products you purchase from us at ElectricVisual.com, we will happily accept a return for a full refund. Our 365-day return policy has no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the products are in the same condition as when you received them. Send the product back to us and we will take care of everything.
If you wish to exchange a product, you will need to return the original items for a full refund and make a new purchase at ElectricVisual.com. To ensure you get your gear fast, we encourage you to place a new order while we process your credit.
Electric offers a lifetime warranty on all defective sunglasses, bags, and luggage. Goggles, clothing, and accessories are fully warranted with proof of purchase against defect in material and workmanship up to one year from date of purchase.
WARRANTY SERVICE LOCATIONS: