Orders and Payment

Payments

Electric accepts Visa, Mastercard, Amex, Discover, JCB, Diners Club, Elo, Shopify Pay, Apple Pay, and Google Pay as payment options and all prices are displayed in USD. If shopping Internationally, please take into consideration the price conversion from USD to your country's currency, because the price listed at checkout may differ from your bank statement. 

Shop now. Pay later with Klarna. We’re excited to announce we have partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the stuff you want, when you want it.

  • Step 1: Add products to your cart and select “Klarna” when you check out
  • Step 2: Enter a few personal details and you’ll know instantly if you’re approved
  • Step 3: Klarna will send you an email confirmation and reminders when it’s time to pay
  • Step 4: You can complete your future Klarna purchases with just one click.

More on Klarna

Electric is required to collect Sales Tax per each State's Guidelines for orders shipped within the United States. The tax rate applied to your order will be the combined state and local rate for the shipping address on order.

For International orders, all product is subject to a customs duty, which are import tariffs charged by the receiving country’s customs agency. The duty rate is calculated based on the product’s declared value and HS code, the destination country's tariff rates, and applicable trade treaties. Duties and taxes are declared in checkout and are paid for by the customer.

Orders can be canceled by contacting customerservice@electriccalifornia.com within 24 hours of placing the order. Once the item ships, we unfortunately cannot cancel the order, however we do offer free returns for orders placed within the United States. All International sales are final.

Promo Codes

Only one promotional code can be used per order. Promo codes are not valid on gift cards or donations. 

Additional discounts on top of already marked down sale items are not valid, unless otherwise stated in the promotion.

If you forget to enter your promo code in your order, please email customerservice@electriccalifornia.com within 24 hours of placing the order to cancel. Your card will only be authorized for the amount owed until it ships. After the order is canceled, the authorization will fall off within 1-3 days.

Gift Cards

You are able to use only ONE promotional code per order in addition to any gift card.

To find the balance on your gift card, please contact customerservice@electriccalifornia.com.