Orders and Payment

Accepted Payments: Visa, Mastercard, Amex, Discover, JCB, Diners Club, Elo, Shopify Pay, Apple Pay, Google Pay

Payments

Electric accepts Visa, Mastercard, Amex, Discover, JCB, Diners Club, Elo, Shopify Pay, Apple Pay, and Google Pay as payment options and all prices are displayed in USD. If shopping Internationally, please take into consideration the price conversion from USD to your country's currency, because the price listed at checkout may differ from your bank statement. 

Electric is required to collect Sales Tax per each State's Guidelines for orders shipped within the United States. The tax rate applied to your order will be the combined state and local rate for the shipping address on order.

For International orders, all product is subject to a customs duty, which are import tariffs charged by the receiving country’s customs agency. The duty rate is calculated based on the product’s declared value and HS code, the destination country's tariff rates, and applicable trade treaties. Duties and taxes are declared in checkout and are paid for by the customer.

Orders can be canceled by contacting customerservice@electriccalifornia.com within 24 hours of placing the order. Once the item ships, we unfortunately cannot cancel the order, however we do offer free returns for orders placed within the United States. All International sales are final.

Promo Codes

Only one promotional code can be used per order. Promo codes are not valid on gift cards, donations, or pre-sell items.

Exclusions, such as the Crasher, apply for discounts above 30%.

Additional discounts on top of already marked down sale items are not valid, unless otherwise stated in the promotion.

If you forget to enter your promo code in your order, please email customerservice@electriccalifornia.com within 24 hours of placing the order to cancel. Your card will only be authorized for the amount owed until it ships. After the order is canceled, the authorization will fall off within 1-3 days.

Gift Cards

You are able to use only ONE promotional code per order in addition to any gift card.

To find the balance on your gift card, please contact customerservice@electriccalifornia.com.

Pre Orders

Our preorder items are best selling items that have previously been in stock and sold out multiple times.

If you decide to preorder an item on our website, please note that payment is charged immediately at checkout, not when the item ships.

If you would like to cancel your preorder, email customerservice@electriccalifornia.com before the item ships.

The date listed on the preorder product page is an approximation communicated by our manufacturer and we only update as more information is provided. Occasionally shipments can be delayed 1-2 weeks.