Privacy Policy

Electric respects the privacy of all of our visitors and pledge to provide you with the best online experience possible. This privacy policy tells you what information we collect from you, how we may use it and the steps we take to ensure that it is protected.

WHAT INFORMATION DO WE COLLECT?

  1. There are cases where Electric may ask you for personal information, such as your name, address, date of birth, gender, email address, etc. We do this for instance when you register for contests/promotions, respond to communication such as e-mail, and for services that require registration or subscription. If you would like to be on our mailing list, we will ask you to actively opt-in. We might also collect personal information from you about a third party, for instance if the website allows you to send an e-postcard, in which case we need to know the name and e-mail address of the recipient. That information will only be used for the specific purpose (delivering the e-postcard) and Electric will not further contact the third party unless the third party contacts us.
  2. We may use 'cookies' to gather information about your visits to our website and enhance your experience. You can find more information on how we use cookies in the section Use of Cookies.
  3. When you visit our website we may collect so called 'click stream' data (server address, domain name etc). This information can be combined with information you have provided to us (for instance by registering), which will enable us to analyze and better customize your visits.

CCPA: Opt out of use of Cookies

The California Consumer Privacy Act (“CCPA”) gives our California resident customers the right to opt-out of the “sale” of their personal information, which includes information about their usage of and activity on our site as well as data collected during transactions with us (“Collected Data”). Like many online retailers, we have relationships with various third parties that use Collected Data to do things like predict your preferences and display advertising targeted to your interests. Under the CCPA, sharing your Collected Data with these third parties may be considered a “sale” of your personal information.

If you are a California resident customer and want to opt-out of this data sharing, you can opt out here:

CCPA Compliance

USE OF VISITORS' INFORMATION

All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example:

  1. To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
  2. Information via email or SMS-messages about products, offers and news we think you would be interested in.
  • To send you information/materials via e-mail or SMS-messages about products, offers and news we think could interest you. This information may relate to products, offers and news of Electric and/or its licensees or carefully selected commercial partners. We only send you this if you have opted-in to receive Electric e-mails and/or SMS messages. If you no longer want to receive emails and/or SMS messages, or if you want to modify your personal data to be deleted from our database, please refer to the 'Opt-out, delete or modify personal information' section below.
  • If you no longer want to receive emails/SMS messages or want to delete/update your personal data, please visit the registration page. 
  • To analyze visits to the website and learn about the interests of our visitors in aggregate, and also on a personal level, to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.

WHO MANAGES VISITORS' INFORMATION?

The global and local websites of Electric and the information collected, are managed and controlled by Electric. The servers that make the global and local websites of Electric available are located in the USA. If you are located outside the USA, please note that the information you provide will be transferred to the USA and by submitting the information you authorize this transfer. Electric has entered into an agreement with a hosting company in the USA to provide sufficient safeguards for the protection of your data. Personal information will be handled in accordance with current data protection legislation and this Privacy Policy.

PROTECTION OF VISITORS' INFORMATION

In order to protect the information you provide to us by visiting our website we have implemented various security measures. Your personal information is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.

Please keep in mind though that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While Electric strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.

CHILDREN'S PRIVACY

When a child tries to submit his/her registration he/she will be asked to submit the same kind of information as indicated in the above section 'Information we collect from visitors'. Furthermore the information provided by the child and gathered (for instance through the use of cookies) during his/her visit may be used as indicated in the said above section.

Electric is committed to protect the privacy of children and has no intention of collecting personal data from children under the age of 13. If you are a child under the age of 13 and you try to submit your registration, the registration will be rejected and we will inform you that we do not accept registrations from children under 13. We encourage parents and guardians of children under 13 to regularly check and monitor their children's use of e-mail and other activities online.

DISCLOSING PERSONAL INFORMATION TO THIRD PARTIES

Except as described in this policy, we do not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services (for instance prize fulfillment) or help us analyze collected data.

These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm.

LINKS TO THIRD PARTIES

For your convenience and to improve the usage of the website we insert links to third parties, for which this privacy policy does not apply. These links take you outside our service and off the Electric site and are beyond our control. This includes links from partners that may use Electric's logos as part of a co-branding agreement or sell Electric products.

The sites you can link to have their own separate privacy policy and although we seek to protect the integrity of our site, Electric is not responsible and cannot be held liable for the content and activities of these sites.

Your visit/access to these sites is therefore entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information.

USE OF COOKIES

A cookie is a small string of information that the website that you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used to remember for instance your user name and password.

You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (like internet explorer). There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it's possible then that you do not have access to some of the features on the website.

OPT-OUT, DELETE OR MODIFY PERSONAL INFORMATION

You may cancel your registration at any time, and you can choose to opt-out of receiving any e-mails messages from Electric. Additionally you can choose to have all your personal information deleted from our database.

If you want to opt-out, delete or modify your personal information, please visit the registration page. We encourage you promptly to update your personal information if it changes.

CHANGES TO THE POLICY

We may from time to time need to amend this policy, due to changes in regulations and to keep up with new developments and possibilities on the internet. We therefore reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by these changes when visiting our website.

HOW YOU CAN CONTACT US

If you have any questions or comments relating to our website and/or the privacy policy, please contact customer service at:

CustomerService@ElectricCalifornia.com

Electric Headquarters
950 Calle Amanecer, San Clemente, CA 92673

Toll Free: 1-800-958-6556

YOUR CONSENT

By using the Electric websites you signify that you agree to the terms of this Privacy Policy. If you do not agree with the terms of our Privacy Policy, please do not provide us with personal information and leave this website.

ONLINE POLICY

The Privacy Policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond Electric's control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online privacy policy only applies to information collected through our website and not to information collected offline.

TEXT MARKETING

Last updated: March 13, 2024

The Electric Visual mobile message service (the "Service") is operated by Electric Visual (“Electric Visual”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Electric Visual’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Electric Visual through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Electric Visual. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18559031813 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Electric Visual mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18559031813 or email customerservice@electriccalifornia.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.